This page contains content from several releases of Voyager, to jump to a particular version please select from the list below:

Voyager 2.7
Voyager 2.6
Voyager 2.5
Voyager 2.4


2.7 :: March 2017 - January 2018

New Features

This release contains the following new features which will be covered in more detail in sections below:
1) Appointment Scheduler Update
2) Add Weight from Waiting List
3) Client Detail Checker
4) SMS and Email Communications
5) Compliance Reminders Improvements
6) Drag and Drop Document Management
7) Email Improvements
8) Follow Up Appointment Module
9) Health Care Plan - Enhancements
10) Referral Improvements
11) Reminder Improvements
12) Reminder Scheduler
13) VetXML Lab Notification

Integration Release 1 [2.7 - 94] also includes the following:
14) Prospect Clients - Online Appointment Booking


Use the links below to jump to the different updates
Update 5 [2.7 - 109]
Integration Update 1 [2.7 - 94]
Update 4 [2.7 - 85]
Update 3 [2.7 - 82]
Update 2 [2.7 - 26]
Update 1 [2.7 - 17]
Initial Release

Known Issues can be found here: Known Issues


Notices

Please Note, that the by Product view of "Type" reminders has been removed from this version, the reminder module contains By Type, Compliance Reminders and Appointment Reminders.

The minimum version of Java for Voyager is Java 6, we recommend that Java 7 or above is used; if updating your Java ensure that the 32-bit version only is installed. Voyager will not work with 64-bit Java.

New Features

  • Appointment Scheduler Update

    Appointment reminders have been relocated from the diary to the reminders module. The module has been enhanced to match the simpler design and functionality implemented into the compliance reminder module. Appointment Reminders can now also send email reminders.
    Appointment Scheduler Documentation

  • Add Weight from Waiting List

    An add weight option has been added to the waiting list.
    This is available via right click or an add weight button.
    New Add Weight Documentation

  • Client Detail Checker

    It is now possible to be prompted to check the client details when the client is selected.
    This new workflow allows prompts the user at a set interval, the feature needs to be enabled before it will become functional.


    Client Detail Checker Documentation

  • SMS and Email Communications

    Client email & SMS content is now stored within the client communication tab.
    1. SMS sent content via double click
    2. Sent Email contents
    3. Email contents via double click
    4. Email attachments via double click
    5. Module communication is sent from is noted
    SMS and Email Communication Documentation

  • Compliance Reminders Improvements

    Compliance Reminders have been improved with some new logic to improve the client' experience.
    Compliance Reminder Documentation

  • Drag and Drop Document Management

    It is now possible to drag and drop files from your folder direct to the history of the patient.


    Drag and Drop Documentation

  • Email Improvements

    Improvements to the email functionality within the system including Contact Lists and automatic conversion of word documents to PDF.


    Email Improvement Documentation

  • Follow Up Appointment Module

    The follow up appointment functionality has been added to the system to assist in creating the next follow-up appointment for the visiting client/patient.
    This functionality can be enforced or can be an optional requirement and is to improve return footfall.



    Follow Up Appointment - Using the Module     Follow Up Appointment - Setup

  • Health Care Plan - Enhancements

    Various Improvements to Health Care Plan useability and configuration has been added to assist Administrator and users alike, please see the documentation for full details.
    HCP Enhancement Documentation

    We have updated the Health Care Plan Documentation from previous releases and added a new Guidance document, download these
    HCP Guidance

    HCP - Part 1 - Setup

    HCP - Part 2 - Using HCP

    HCP - Part 3 - Accounts

    HCP - Part 4 - Renewals

    HCP - Part 5 - Reporting

  • Referral Improvements

    A few improvements have been made to make the referral module more accessible and improve information access.
    Referral Improvement Documentation

  • Reminder Improvements

    How reminders are presented in the patients summary has changed, this is to make the information easier to understand without indepth understanding of all products in the market.
    Reminder Improvement Documentation

  • Reminder Scheduler

    Patient Reminders now has an automatic scheduler for sending reminders by Email and SMS.
    The print options for reminders has also been updated to allow for better control of who gets printed reminders when SMS and/or email options exist.
    Reminder Scheduler Documentation

  • VetXML Lab Notification

    When a Lab result is received through the VetXML interface you can now be informed through internal messaging, see documentation for details.
    Lab Notification Documentation

Known Issues

Health Care Plan

  • Discounts   (3495)
    Health care composite items are not adhering to the allowance rule & are applying additional discounts to all children items with the HCP group set within code entry.
    It is advised not to include the parent composite in health care plans.
  • Re-Join Previous Plan   (3698)
    Joining a new plan, then returning to the previous plan, is not reducing the HCP allowance, instead it is applying the cost to the ended plan.

Wholesale

  • Return   (3528)
    Return item for a wholesale order item with associated batch data is causing an exception to occur & does not adjust batch stock levels
Update 5 [2.7 - 109] :: February 2018

Accounts

  • Layout Issue   (4326)
    Statements Date Printed Overlaps

Client Details Check

  • Workflow Correction   (4332)
    Client Details checker will not ask for detail unless the previous client has been asked
  • Workflow Correction   (4328)
    Client Detail Checker – Day Lists – right click not triggering the detail checker

Code Entry

  • Performance   (4359)
    Composite addition can cause a system wide performance problem.

Communication

  • Sending Site   (4324)
    Scheduled SMS and Email messages now correctly send from the site defined in the Voyager Comms Service
  • Opt Out options   (4319)
    Do Not Send Any Text Messages’ option not working correctly.

Debtors

  • Communication   (4381)
    Debtors email and print is printing less statements than the standard debtors statements, despite all email clients being unticked
  • Reports   (4369)
    Generating Group Statement and Invoices does not Generate Invoices.
  • Custom Report Miscalculation   (4320)
    Running debtors invoice shows incorrect amount due at period end

Defaults

  • Unexpected Behaviour   (4341)
    Ticking/Unticking a default for a specific site is making the change for all sites

Diary

  • Day List   (4472)
    Unable to undischarge hospital appointments.
  • Follow Up Appointment   (4468)
    Prompt appearing could cause a double click in the wrong column.
  • Performance   (4477)
    Hospital List speed has been reviewed and resolved.
  • Availability   (4425)
    Incorrect ‘Appointments exist for this availability.’ message
  • Follow Up Appointment   (4418)
    Follow up is looking up the selected surgeon, rather than the appointment surgeon type
  • Follow Up Appointment   (4437)
    An incorrect appointment is treated when the surgeon list does not generate on the first attempt

Internal Messaging

  • Workflow   (4371)
    Select user from the To list and send message. Unknown recipient message appears.
  • Links   (4362)
    Client/patient link in internal messages not working

Libraries

  • Gender   (4392)
    Unticking a gender that has been previously applied to a patient/patients, is causing the gender to be replaced by a separate active gender

Reception

  • Associated Clients   (4474)
    Exception deleting some associated clients.
  • Patient   (4372)
    Setting deceased date is not generating the ‘delete future appointments’ window
  • Workflow Correction   (3666)
    Selecting no mobile when creating/editing a client is changing focus to mob.personal.

Reporting

  • Custom Reports   (4440)
    Collation Error when Generating Reports
  • Month End   (4427)
    Report error on printing Treatment Area Month End Report
  • Output   (4180)
    Generating CSV reports for Stock shows information differently
  • Custom Reports   (4358)
    Reports>Daily Cash. Report mapping is not configurable

Stock Control

  • Stock Movement   (3805)
    Changing Stock Centre in History adds duplicate stock movement
  • Undisplayed Data   (3485)
    Stock movement >Client Name is missing if item refunded/returned/credited

Treatment

  • HCP   (4463)
    Health care items added via barcode provides an error.
  • Health Care Plan   (4422)
    Editing the quantity of a HCP item is zeroing the discount
  • Health Care Plan   (4410)
    HCP Discount is now removed when the quantity is zero.
  • Composites   (4388)
    Composites created at the main site with branch site children, are duplicated within the treatment fast track
  • Editing Treatment   (4396)
    Total Price changes when changing Surgeon
  • Work not appending   (4335)
    Reprint label & dispense/repeat for today is not adding to draft

Wholesale

  • Price Import   (4423)
    NVS price file import error.
Integration Update 1 [2.7 - 94] :: November 2017

API

  • New Function (Prospect Clients)   (4093)
    This module allows for an integration for prospect clients to make appointments online. The first company integrating with this feature is Vet Storia. Prospect Clients
  • New API   (4105)
    We have now developed an API native to Voyager. This will be expanded upon with future releases

Follow Up Appointment

  • Reasons   (4248)
    Only follow up appointment reasons should be shown in the end of appointment prompt
  • Multiple Appointments   (4176)
    Presentation issue resolved when the same patient has 2 appointments, one with and one without a follow up request completed.

Statements

  • Addresses   (4296)
    Addresses on letters showing 1 character to far left for window envelopes.

Vet XML

  • Discounts Missing   (4301)
    Discounts from accounts were not being included in the Vet XML claim
Update 4 [2.7-85] :: October 2017

Health Care Plan

  • Renewals   (4194)
    Renewals for specific sites are not functioning correctly
  • Set Auto Action   (4167)
    An exception occurs when setting an auto action within HCP renewals
  • Write Off   (4220)
    The HCP renewals process is applying write-offs to incorrect plans

Reporting

  • Audit   (4184)
    The stock audit report is generating an exception when exporting to CSV
  • Surcharge   (4214)
    The month end report is not collecting the relevant surcharge data

Wholesale

  • Nvs   (4148)
    NVS received orders are doubling up on stock levels
  • Price Update   (4191)
    Whilst importing a price update, the staging data window does not allow the user to progress any further

Treatment Area

  • Fast Track Order   (4185)
    The treatment module fast track will show all capital results at the top of the list, followed by the lower-case codes. They are not adhering to alphabetical ordering

Internal Messaging

  • Sorting   (4171)
    Sorting by the name column within messaging maintenance is returning the original selected users, rather than the current group users

Debtors

  • No Email Statements   (4168)
    Printing statements for clients without email data within the email debtors window is not printing the correct statements

Document Management

  • Documents 100Mb Restriction   (4224)
    A restriction of 100mb for documents has been applied to Voyager. Documents added at one site, are now available at any separate branch site
Update 3 [2.7-82] :: September 2017

Follow Up Appointment

  • Declined Re-Activates   (4036)
    Appointment declined reactivates when appointment is reselected or the user navigates to the treatment module
  • Delete Appointment   (4035)
    Delete appointment does not close follow up appointment work flow & cannot be ended
  • Medication To Collect   (4050)
    Medication to collect does not activate when items are saved to pre-invoice
  • Future Follow Up Appointment   (3595)
    Follow up appointment date is being set to 1970
  • Follow Up Summary Panel   (4104)
    The follow up summary panel closes when making appointments & processing payments. This should remain open until end appointment is selected

Health Care Plan

  • Patient Duplication   (4151)
    Patients are being duplicated when associated to multiple health care plans
  • Patient Focus Hcp   (4144)
    Patient focus is not functioning when navigating via an appointment, to the treatment module & then to Join HCP screen
  • Equivalent Quantity Multiplier   (4116)
    EQM is allowing discount amounts over the allowance maximum
  • Sales By Client & Detailed   (4109)
    The HCP Sales by Client & HCP Sales by Detailed reports are giving different figures

Accounts

  • Code Discounts   (4160)
    Code discounts are hidden from statements when the default ‘Group code discounts/credits into one line’ is ticked
  • Charity Items   (4140)
    Charity items are not being listed within the discounts tab
  • Vat Codes For Charity Accounts   (4135)
    The VAT code field is greyed out within the discount/credit tabs for Charity Accounts, regardless of the NO VAT options

Patient Reminders

  • Re-Initiate Reminders   (4154)
    Re-initiate reminders causes an exception to occur
  • Recall Paragraph 1st, 2nd & 3rd Reminders   (4132)
    Sending a recall paragraph for three patients under the same client   (with 1st, 2nd & 3rd reminders) is amalgamating the paragraphs when emailed
  • Recall Paragraph Merge Fields   (4127)
    Recall paragraphs are sending the merge fields via the automatic schedule list

Wholesale

  • NVS Ordering   (4148)
    Batch download is duplicating order items
  • Batch Number   (4031)
    Incorrect batch number data is being collected when deleting from Barcodes

Appointment

  • Diary Follow Up   (4029)
    The follow up appointment activates via single click within the diary module, as well as when double clicking to navigate to the treatment module
  • Same Name Patient   (4043)
    Appointments in reception are showing for another client that has a patient with the same name

Diary

  • Printing Labels Exception   (4147)
    An exception occurs when printing labels from Reception when navigating through from the diary module & the treatment module
  • Appointment Length   (4129)
    Specialist surgeon duration lengths are applying incorrect values

Discounts

  • Percentage Discounts   (4026)
    Percentage discounts are missing from within the detailed statement

Estimate

  • Selected Animal Error   (4039)
    Saving an estimate to draft is stating that the estimate is not for the selected animal

General

  • Java 8 Error   (4047)
    Java 8.141 error occurs when opening Voyager

Labs External

  • Inserting Lab   (4108)
    An exception occurs when entering a lab result

Libraries

  • Reason Colour   (4141)
    Once an appointment colour is set against a reason, the colour cannot be amended

Treatment Area

  • Prescription Document   (4123)
    Generating a prescription treatment & saving the item to history is causing an exception to occur with regards to the prescription document
  • Archive White Space   (4163)
    Items within the archive tab include white space within the description column

Security

  • Password Alignment   (4095)
    An issue occurs where passwords are not aligned to the users table

Reporting

  • Plan Name   (4025)
    Plan names are not displaying correctly within the health care Plan report ‘Joined by Date’

Reception

  • Patient Focus Consent Forms & Labels   (4125)
    Patient focus is not functioning when navigating via an appointment, to the treatment module & then to the reception module

Debtors

  • Last Payment Date   (4164)
    Last payment date is including records outside of the set range

Daylist

  • Print Repeat Prescription   (4142)
    Print repeat prescription report is returning all results, rather than the specified date results

Composite

  • Inherited Composite Children   (4089)
    Inherited composites within a composite is causing an exception to occur

Communication

  • Text Display   (3767)
    New client communication message storing does not show the entirety of the text message

Charity

  • Tax Id   (4006)
    Charity client invoice items are saved with the incorrect tax ID, if the charity client is not set with “Charity   (No VAT)” option

Associated Clients

  • Positive Discount   (4015)
    Associated client receives a positive discount when the treat discount is active

Messaging

  • Review Messages Sent   (4137)
    Review messages sent is only displaying 194 characters. It should display the entire text message

Patient

  • Microchip Window   (4124)
    Microchip ticks are incorrectly greyed out
Update 2 [2.7-26] :: April 2017

General

  • Voyager Icon   (3697)
    The Voyager icon for desktop & software has been updated

Composite

  • No Destock   (3711)
    No destock items are returned to stock when deleted/credited

Client Details Check

  • Details Check Form   (3706)
    Details check form only includes client name on first animal form

Accounts

  • Allow Discount Paid Items   (3709)
    Unticking the default ‘allow discount paid items’ is causing negative or zero balance values to be returned to an account
  • Delete Stock   (3721)
    Delete stock item from the accounts module does not prompt the user to return item(s) to stock

Treatment Area

  • Discounts   (3702)
    Discount net & VAT values are calculating differently from the treatment item
  • Edit No Destock Items   (3722)
    No destock items are returned to stock when edited in history/pre-invoice

Health Care Plan

  • Write Off   (3680)
    Write off VAT is not collected or displayed
  • Receipt   (3676)
    HCP payment receipt is printing the main accounts receipt balance & data
  • Direct Debit Import   (3684)
    Consecutive uploads of a HCP direct debit import file, which includes a returned payment record is adding the return value as a payment value
Update 1 [2.7-17] :: March 2017

Appointment Reminders

  • Appointment Date Merge Field   (3609)
    AppointmentDate merge field is not collecting the relevant data when emailed
  • Start Date With No Second Merge Field   (3621)
    StartDateWithNoSecond merge field has not been included within the new module
  • Appointment Date & Product Description   (3608)
    All communication sent within the appointment reminders module & the compliance reminders module are including the appointment date & product description of the last item

Reporting

  • Month End   (3568)
    Category Summary By Item Date & Category Summary By Invoice Date reports do not generate after a subsequent amount of time
  • Payment Analysis   (3566)
    The payment analysis reports are not returning the relevant data
  • Unallocated Payments   (3562)
    The unallocated payments reports are not returning the relevant data

Libraries

  • Report Mapping   (3551)
    Report mapping templates are returning no valid records, causing an exception to occur
  • Appointment Reasons   (3629)
    Unable to delete appointment reasons

Accounts

  • Change Invoice Date   (3619)
    Change invoice date is amending the item date to match the modified date
  • Charity Balance Payment   (3611)
    An exception occurs when processing a balance payment on a charity account

Health Care Plan

  • Direct Debit Import   (3505)
    Payments are displaying as failed. However, records are being inserted into the database
  • Duplicate Imports   (3482)
    Duplicate imports of the same CSV file are possible. This should be restricted

Hospital

  • Durations   (3532)
    Hospital duration values are ignored & set to zero

Appointment

  • Appointment Summary   (3187)
    The appointment summary is not displaying the selected surgeons name

Associated Clients

  • Delete From Pre-Invoice   (3550)
    Deleting treatment items from within the pre-invoice module for an associated client causes an exception to occur, which causes system instability

Consent

  • Numeric Merge Fields   (3531)
    All numeric merge fields displaying as four decimal places

Wholesale

  • Add Search   (3628)
    Wholesale add search description field causes an exception to occur when entering data

Email

  • Double Cursor   (3547)
    Duplicate cursor focuses occur within the email window

Diary

  • Multiple Notes   (3491)
    Performance issues occur when copying & pasting multiple diary notes
System Maintenance

Debtors

  • Performance   (2537)
    Debtors performance reviewed & improved

Libraries

  • Free Text Capabilities   (1616)
    Free text capabilities for library options species, breed and towns have been removed. New data for the libraries can only be created within the libraries module

Reporting

  • Removal   (2763)
    The following reports have been removed.
    1. Statistical > Patient Health Score.
    2. Sales > Treatment Split – 1/3 Drugs and 2/3 Fees

SMS

  • Settings   (1481)
    The SMS default tab has been restored after maintenance

Treatment

  • Mileage Surcharge   (2451)
    Mileage surcharge has been removed from the system
  • Performance   (3365)
    Treatment history performance reviewed & enhanced
  • Barcode Assignment   (2217)
    The ability to assign barcodes to treatment items within the treatment module has been removed. This functionality is handled within code entry

Weight

  • Delete All Recorded Weights   (3397)
    ‘Do you wish to delete all recorded weights for this patient, or revert to the previous recorded weight?’ functionality has been removed
2.7 Initital Release

Code Entry

  • Net-Net   (3374)
    Net-net is not displaying the calculated value
  • Price Deviation   (2775)
    Changing Price deviations at a site is not enabling the save button

Stock Control

  • Stock Movement   (3093)
    Stock transfer is not displaying the transferred batch data within the stock movement functionality
  • Branch Transfer   (2921)
    Selecting cancel within the batch branch transfer window is still transferring the stock

Patient

  • Associated Client   (2694)
    Exception occurs when deleting an associated client
  • Farm Animal Insurance   (3090)
    Farm animal states that insurance is a mandatory requirement, despite the default ‘mandatory patient insurance’ being unticked

Treatment Label

  • Treatment Label   (2520)
    ‘<' or '>‘ signs are not showing on treatment labels when printed

Treatment Transfer

  • Transfer Treatment Balance   (2943)
    Transferring treatments is not refreshing the accounts balance

Day list

  • Opposite Action   (1751)
    Card list opposite action icon missing when reverting a process

Libraries

  • Reminder Type All   (3169)
    Libraries reminder type cannot be saved as all
  • Treatment Types   (3071)
    Newly created treatment types are setting the dispensing note as none when created

Login

  • Login History   (1890)
    Login history data is not collected
  • Username With Space   (1159)
    Username with a space after the credentials is allowing successful login but restricts data from being loaded

Estimate

  • Core Category   (3053)
    Core category health care items saved to estimate become non-core hcp items when saved to history
  • Batch Sites   (3421)
    Estimate saved with batches at another site are applying incorrect batch site data
  • Commencing Date   (3171)
    Commencing date does not adjust to the current date when saving from estimates

Compliance Reminders

  • Mandatory Description   (2662)
    Description in compliance reminders should not be mandatory

Enterprise Reports

  • Merge Field Data Collection   (3091)
    Report wizard is not collecting all relevant merge field data relating to first opinion

Appointment Reminders

  • Merge Field   (3480)
    The ${AppointmentDate} merge field is missing in the appointment reminders module

Security

  • Site Default Values   (2978)
    Unable to set site default values
  • Edit Batch Permission   (2352)
    User without the edit batch permission can edit batch data
  • Default Site   (2221)
    Security with the default site set to all is not returning any data

Reporting

  • Sales By Code Description   (3329)
    The sales by code description report is only showing stock items
  • Sales By Client   (3070)
    Health care sales by client is causing an exception to occur
  • Surgeon List   (2702)
    The surgeon list within the report wizard is limited to the logged in sites surgeon list, rather than the users’ applicable sites surgeon lists
  • Individual Treatment Id’S   (2704)
    The report wizard is not picking up individual treatment ID’s when multiple treatments of the same item are treated at the same time

Appointment

  • Transfer Appointment   (3113)
    Transferring a treatment should not transfer the associated appointment
  • Future Appointments   (3340)
    Deleting future appointments is causing an exception error to occur
  • Operations   (2339)
    Operation appointments are overlapping timeslots, causing separate appointments to become hidden

Wholesale

  • Duplicate Batch Restrictions   (3039)
    Duplicate batch numbers are not restricted when using add barcode within wholesale view order
  • Tote Scan Receive Stock   (3044)
    Tote scanning an order is not receiving the stock
  • Unabandon Item   (3038)
    Unabandon item functionality is not functioning
  • Import Order   (3023)
    Importing an order is printing a blank document
  • Price Per Pack Barcode   (2505)
    The price per pack value is rounding incorrectly within the barcode details window

Reception

  • Pop-Up Note   (2980)
    Pop-up note is restricting access to client right click options
  • Inactive Reminders   (2952)
    Inactive reminders still flag the patient as reminder overdue
  • Mobile Category   (2940)
    The mobile category set default is reverting to the ‘mob personal’ when saving/loading clients
  • Advanced Search   (2500)
    Advanced search clear option is not clearing the treatment field
  • Amending Client Category   (1736)
    Amending a newly created clients’ category causes the accounts balance to display as 0.00
  • Last Visited Date   (3209)
    Deleting treatment items is not resetting the last visited date

Diary

  • Duration   (3064)
    Editing an adjusted duration appointment is amending the set duration value to match the appointment reason value
  • Jump To The Top   (3067)
    Cut/copy & paste is causing the diary day view to jump to the top of the availability for all surgeons
  • Cannot Create Booking   (2989)
    Cannot create booking, the patient has been euthanised alert is displaying when sending a patient to the cremation list
  • Midnight   (2868)
    Appointment time will not span to midnight.
  • Prescription Reason   (2315)
    Repeat prescription reason is maintained for separate patient

Health Care Plan

  • Future Join Date   (3383)
    Health care plan with a future join date still applies discount
  • Write Off   (3166)
    Write off for a HCP credit account is increasing the negative value, rather than zeroing it
  • Hcp Payment After Join   (3126)
    Processing a HCP payment straight after joining a plan is not adding the payment to the HCP accounts
  • Hcp Payment Exception   (3072)
    HCP payment exception occurs
  • All Species   (3043)
    Creating a health care plan with species set to all causes an exception to occur
  • No Species   (2875)
    No species plans are replacing the species drop-down with separate plans species selections
  • Default Drop-Down   (2841)
    HCP accounts drop-down does not default to the active plan
  • Delete Hcp Group   (1287)
    Cannot delete HCP group when assigned to a plan
  • Till   (3461)
    Till does not trigger when returning money from HCP
  • Crediting Non-Core Items   (3136)
    Crediting non-core items does not amend the discount gained on additional items sold via health plan
  • Credit Hcp Item   (3130)
    Crediting HCP treatments does not reset the allowance
  • Hcp Balance With Credit   (2890)
    Standard cost items are being applied to the health care accounts balance when the treatment quantity is credited
  • Editing Batch Data   (3492)
    Editing batch data is zeroing the HCP discount amount but is retaining the allowance deduction
  • Suspended Hcp Estimates   (2917)
    Suspended health care plans can have stored HCP estimate discounts added to the clients account continuously
  • Fast Track Hcp   (3473)
    Editing a HCP item in draft with a separate patient selected in the fast track is zeroing the HCP discount
  • Show Treatment Discounts Separately   (2899)
    Health care plan is not handling the default ‘show treatment discounts separately’ when turned off
  • Allowance   (3387)
    Health care allowance quantity is not adjusted, despite the associated HCP discount being applied
  • Suspended Hcp Selection   (3174)
    Selecting a suspended HCP patient is highlighting the cell in green. This should be yellow to match the HCP status

Treatment Area

  • Treatment Area   (3354)
    Weight is collecting the default treatment area, rather than the selected treatment area
  • Microchip   (3277)
    Microchip null pointer stops the chip number from registering to the patient
  • Charity No Vat Stock Items   (2977)
    Manual treatment charity no vat   (stock items) resets VAT to zero when edited
  • Barcode   (2974)
    Health care items cannot be added via barcode
  • Send To   (2960)
    Send to task bar option is looking at the fast track patient selection, rather than the loaded patient
  • Charity No Vat For Manual Treatments   (2934)
    Charity no VAT   (stock items) is locking the VAT drop-down for manual treatments
  • Stock Centre Highlight   (2522)
    Delete treatment item from alternate stock centre incorrectly highlights the main stock centre
  • Sell As Whole Pack   (2366)
    Sell as whole pack from a historic treatment item is not adhering to the request to sell individually
  • Delete Estimate Permission   (2351)
    The permission of ‘delete estimate’ is not functioning correctly
  • Manual Treatment In Pre-Invoice   (1808)
    Manual treatment VAT value field can be amended within pre-invoice and history for clients marked with ‘charity no VAT’
  • Send To Code Entry Flag   (1746)
    Add to draft/Repeat for today on historic send to code items is not activating the send to workflow
  • Exception   (2979)
    Manual treatment exception
  • Hidden Codes   (2175)
    Hidden items can be added via barcode
  • Alert Sex From Pre-Invoice   (2314)
    Alter sex item deletion from pre-invoice does not prompt the user to revert gender

Debtors

  • In-Patient   (3352)
    Debtors includes non-in-patient treatments when printing or emailing invoices
  • Print Invoices   (3132)
    Print invoices from debtors is causing an exception to occur
  • Blank Invoices   (3033)
    Blank invoices are emailed to debtors
  • Account Category   (1143)
    Debtors account category is not reset
  • No Statements   (3452)
    Email debtors no statements/invoices for a client with ‘no statements’ ticked within client additional information, is causing an exception
  • Zero Balance   (2913)
    Debtors statements are not printing if current balance is zero
  • Account Credits   (3226)
    Debtors screen is applying account credits to outstanding balances

Batch Traceability

  • Stock Centre   (3088)
    Batch stock level is not returned to selected stock centre

Branch Transfer

  • Branch Transfer   (3014)
    Branch transfer is not transferring the batch stock level

Cashing Up

  • 23:59:59   (3109)
    When cashing up, if times are set to 23:59:59, the cash data is not reported

Prescription

  • Edit Label For Prescription   (3404)
    Edit label for a prescription item causes cost to be applied in history & pre-invoice

Accounts

  • Rounding During Tab   (2835)
    Monetary value of 213.81 is rounding down when tabbing through fields
  • Rounding   (2687)
    Write off rounding to four places
  • Return To Stock   (3470)
    Credited stock/batch items deleted from history are returning additional quantities back to stock
  • Crediting Hcp   (3455)
    Crediting an item within accounts and selecting to not return to stock is retaining the HCP allowance reduction
  • Esd   (2739)
    Early settlement discounts are accepted for future dates
  • Statements   (2674)
    Cannot print statements from Accounts. An exception occurs
  • Charity No Vat   (2967)
    Charity no VAT does not lock and set VAT value to zero
  • Mandate   (3498)
    View mandates opens the mandate window behind the direct debit subscriptions window

Hospital List

  • Repeat Appointment   (1724)
    Hospital appointments are disappearing after auctioning a repeat appointment


2.6 :: December 2016

New Features

This release contains the following new features which will be covered in more detail in sections below:
1) Add to Day List - Treatment Prompt
2) Direct Debit Integration for Health Care Plan
3) VetXML Maintenance Screens
4) Buying Group Discount Import
5) Health Care Plan Reports
6) Health Care Plan - Benefits Information
7) Health Care Plan - Renewals Processing


Use the links below to jump to the different updates
Update 3 [2.6 - 31]
Update 2 [2.6 - 29]
Update 1 [2.6 - 22]
Initial Release

New Features

  • Add to Day List - Treatment Prompt

    Three options have been included into the system to allow the user to create an appointment for a patient and send them directly to the card list
    1. Send to functionality located within task bar at the top of the program

    2. Send to automatic prompt assigned to code entry items. A panel has been included within code entry to assign a treatment item with specific specialist surgeon Daylists, including card. When treating with the flagged item, a surgeon drop-down prompt will display for the specified Daylist, followed by an appointment window. Once the appointment is saved, the patient is sent to the assigned Daylist

    3. Adding an appointment directly into the diary module for the specified surgeon
  • Direct Debit Integration for Health Care Plan

    Direct Debit Integration allows direct management of direct debits provided by Vet Space through the Practice Management System. This allows functionality such as automatic suspension on failed payments and direct debit renewals
    Direct Debit Documentation

  • VetXML Maintenance Screens

    The VetXML maintenance window has now been implemented into Voyager without the need of an additional software installation. For the documentation please select the required link below.

    Click Here to Download the Chip Document

    Click Here to Download the eClaims Document

    Click Here to Download the Lab Document

  • Buying Group Discount Import

    This feature provides the ability to import a CSV file which contains the Net-Net and Net-Net-Net discount percentage as provided by your buying group.

    Combine this functionality with "Use Cost" to provide lower starting costs to mark up from.
    Buying Group Import Documentation

  • Health Care Plan - Renewals Processing

    Health Plan Renewals is an Admin tool for Health plans that allows you to set what happens at the end of a Client’s HCP. If you missed the previous new feature documentation, click the buttons below to download.

    If you missed the previous 3 documents regarding Health Care Plan they are available below
    Part 1 - HCP Setup

    Part 2- Using HCP

    Part 3 - HCP Accounts

    Part 4 - Renewals - New Feature Documentation

  • Health Care Plan Reports & Benefit Information

    ‘Benefits of plan’ has been added to the health care tab within the treatment module. This includes the values for discount gained on core plan items & discount gained on additional items sold via plan

    A new report ‘Health Care Sales by Surgeon - Treatment Type’ has been implemented, several reports have been updated to work with Treatment Group plans and indicate if used only for older code based plans.
    Part 5 - Reporting - New Feature Documentation

Update 3 [2.6-31]

Code Entry

  • System performance   (3463)
    A user active within the code entry module is causing system performance issues for a separate user that is using the Reception module

Patient Reminders

  • Re-initiate   (3441)
    Re-initiating reminders is causing duplicate records to become active

Pre-Invoice

  • Deletion error   (3477)
    Deleting multiple pre-invoice records is causing an exception to occur
Update 2 [2.6-29]

Code Entry

  • Newly created codes   (3024)
    Newly created code entry items are not populating the results grid automatically.

Debtors

  • No statement clients   (3409)
    Clients marked with ‘no statements’ within client additional information are generating a zero-balance statement within the debtors module

Diary

  • Refresh   (3427)
    Maintenance has been completed on diary refreshing
Update 1 [2.6-22]

Daily Sales

  • Daily balance total   (3327)
    The daily balance total is collecting the receipts column field value

Diary

  • Refresh Performance   (3247)
    A change to the application for how the diary refresh is implemented has resulted in better performance across the system.

Health Care Plan

  • Discount calculation for multiple instances of the same treatment group   (3331)
    Maintenance has been completed on the way that the new health care plan handles multiple instances of the same health care group. This will now use the view order assigned to the health care group

Invoicing

  • Create Monthly Accounts Exception   (3266)
    An exception occurs when printing monthly invoices within the finance menu

Labs Internal

  • Unable to delete   (3260)
    An exception occurs when deleting any lab request or lab category

Libraries

  • Add vouchers   (3262)
    Unable to add predefined discount entry for same code across multiple sites
2.6 Initial Release

Charity

  • Vat Summarised In Net Value   (2935)
    When processing a charity payment for account items with VAT applied, the VAT is incorrectly included in the net value

Appointment

  • Surname Returns All Records   (1226)
    Hitting ‘enter’ within the surname field for a new appointment window is returning all client records

Archive

  • Print Exception   (1734)
    An exception occurs when printing from the archive tab within the treatment module

Clinical Note

  • Treat Date As Booking Date   (2424)
    The default ‘treat date as booking date’ does not function for clinical notes

Defaults

  • Daily Sales Include Write Offs   (1924)
    The default ‘daily sales include write off’s is not working correctly. Whether the default is ticked or unticked, the write off record will still display

Code Entry/ Treatment Area

  • Sell As Whole Pack For Quantity Of 1   (2938)
    Selling a whole pack treatment item with the quantity per pack set to one, is destocking an incorrect value

Help

  • About Section   (1697)
    The about section has been amended from ‘Vet Space’ to ‘Voyager’

Early Settlement Discount

  • Selection Of Date   (1293)
    Unable to select dates within the early settlement calendar

Document Management

  • Prescription Document Change   (2607)
    Changes to a prescription document are not saving during first edition of the template

Accounts

  • Nine-Digit Invoice Numbers   (2545)
    Nine-digit invoice numbers only print as eight digits
  • Repeat Prescription Deletion   (2086)
    Deleting a repeat prescription item within accounts is causing an exception to occur
  • Invoice Date Only To Be After Consolidation Date And Allow Item Dates To Be In Any Range   (2423)
    Changing an invoice date outside of the accounting period is not being restricted when the default ‘Invoice date only to be after consolidation date and allow item dates to be in any range’ is switched on
  • Partial Crediting   (1972)
    A rounding issue occurs when partially crediting a treatment item
  • Monetary Value Deletion   (1160)
    Entered monetary values cannot be deleted, only overwritten
  • Refund Line Item   (1573)
    The associated refund line item for returned to stock treatments is incorrectly retained when the treatment item is deleted
  • Multiple Return Money Records   (1714)
    Deleting multiple returned money records is causing a system error to occur
  • Delete Reminder Refund Line   (2606)
    Deleting a refund line for a returned reminder stock item is not re-activating the patient reminder
  • Delete Refund Line For Destock Only Child Item   (2678)
    Deleting the refund line for a destock only child item within a composite is not prompting the system to re-destock the item
  • Return Money For Negative Balance   (2617)
    Returning money for a negative account balance is causing an exception to occur
  • Re-Initiate Reminders For Credited Items   (2602)
    Re-initiating reminders is incorrectly re-activating credited/returned to stock treatment items
  • All Sites   (2360)
    The all sites accounting period line can be deleted
  • Discount Item Within A Composite   (2778)
    Child discount treatment codes within a composite are not allocating correctly when a treatment item is marked as ‘no charge’
  • Change Invoice Date/Modified Date   (2742)
    Changing the invoice date within the accounts module is also amending the modified date
  • Partially Discounted Items   (1862)
    Unable to re-allocate payments for partially discounted items
  • Re-Allocate Payments Exception   (2540)
    Selecting ‘no’ within the re-allocate payments window is causing an exception to occur
  • Unallocate Items   (1872)
    Unallocate items functionality is now available with or without the re-allocate payments button
  • Predefined Discount Entry   (1045)
    The predefined discount entry cost value stored within libraries is incorrectly being amended when applied within the accounts module
  • Surcharges   (2706)
    Surcharges do not apply for paid/discounted items
  • Multiple Discount Percentages   (2716)
    Applying multiple discount percentages against a singular treatment item is causing a rounding issue to occur
  • Print Invoice For Paid Items   (1570)
    Unable to print invoices for paid treatment items
  • Statement Range Report   (2785)
    The account statement using the date range report is displaying an incorrect balance brought forward
  • Write Off Calculation Amendment   (2687)
    The write off functionality within accounts now calculates from the gross value, rather than the net value when VAT is amended
  • Part Paid Invoice Items   (2920)
    Unable to print invoices for partially paid invoice items
  • Refund Line For Discounted Item   (1731)
    The refund line for a discounted treatment item is not deleted when the discount is removed

Reporting

  • Category Summary By Invoice Date & Treatment Area Summary By Invoice Date   (2947)
    Incorrect turnover values are showing between the category summary by invoice date report & the treatment area summary by invoice date
  • Stock Usage Report   (1886)
    The stock usage report is showing the quantity as zero for items which are one hundred percent discounted
  • Average Transaction Report   (1594)
    An exception occurs when printing the average transaction report
  • Report Wizard Microchipped   (2090)
    Generating a report for microchipped ‘Yes’ is including non-microchip data
  • Header Record Delimiters   (2503)
    A header record delimiters prompt displays when attempting to print letters from within the report wizard
  • None Active Patients   (2784)
    Clients with no patient records are being included in the none active patients report
  • Stock Movement Report   (2856)
    The stock movement report is displaying duplicate records
  • Treatment Type Summary By Invoice Date   (2432)
    Printing the report ‘treatment type summary by invoice date’ is causing a system performance issue

Treatment Area

  • Treatment Discount   (1801)
    Editing a treatment with an associated treatment discount code item is causing the discount value to zero
  • Overwrite Rounding   (1919)
    The net value for an overwrite price treatment item is not rounding correctly when the VAT is zeroed
  • Minimum Charge Vat   (2118)
    The minimum charge net value is amending with the VAT
  • Hcp To Draft   (2112)
    An exception occurs whilst adding a health care discounted item to draft
  • Euthanised Patient   (2122)
    Selecting a euthanised patient within the patients’ tab is navigating the user to the selected patients history, regardless of prompt button option
  • Make Appointment   (2123)
    Make appointment is focusing on the fast track patient, rather than the current patient
  • New Codes Fast Track   (1735)
    Newly created codes are not automatically collected within the treatment module fast track
  • Credited/Returned To Stock   (2619)
    Treatment items which have been credited/returned to stock can still be edited within treatment history
  • Accounting Period Exception   (2802)
    An exception occurs whilst attempting to save a backdated treatment item outside of the accounting period to treatment history
  • Top Item Retained   (2529)
    When searching & clearing within the fast track, the item at the top of the fast track list is retained for all clients
  • Minimum Charge Net   (1642)
    The minimum charge net value is recalculating to match the gross value when the VAT is amended
  • Site Set Vat Value   (1632)
    When editing a manual treatment item within draft, the adjusted VAT value will default back to the site set VAT value within system sites
  • Fast Track Hcp Access   (2165)
    Amending the patient within the treatment fast track is incorrectly loading the fast track patients’ health care plan details
  • Clinical Date   (2584)
    The clinical note date field defaults to the current fast track time & date when edited
  • Product Alert   (1018)
    The product alert does not display if the item is repeated/added to draft from the treatment history
  • No Cost Associated Client   (2608)
    Unable to save treatment item with no cost to pre-invoice or history for an associated client
  • Treatment Type Hidden   (2795)
    Hidden treatment type items are still displaying within the treatment module
  • Stock Centre Prompt   (2082)
    The stock centre prompt is incorrectly displaying when a treatment history item has its description amended. Subsequently, stock is returned
  • Delete Attached Vetxml Document   (2538)
    Attempting to delete an attached document to a VetXML claim is causing an exception to occur
  • Set Appointment As Treated Fast Track   (2722)
    The set appointment prompt displays for the loaded patient, despite the treatment being applied for a separate patient via the fast track
  • Editing A Hidden Treatment Type Item   (2818)
    An exception occurs whilst editing a hidden treatment type item within draft, pre-invoice & history
  • Sell As Whole Pack Exclude Dispensing Fee   (1870)
    Selecting repeat for today/add to draft/reprint label and dispense for a sell as whole pack excluding dispensing fee treatment item is adding to the draft with the dispensing fee included

Compliance Reminders

  • Sell As Whole Pack Quantity   (1650)
    Compliance reminder records are duplicating by the sell as whole pack quantity. Therefore, if the sell as whole pack quantity is 10, it is creating 100 compliance records, rather than 10
  • Edit/Delete Automatic Schedule List   (1670)
    An exception occurs when editing or deleting an existing automatic schedule list within compliance reminders
  • Quantity Per Pack/Number Dispensed   (1954)
    Compliance reminder records are generated upon quantity per pack, rather than the number dispensed
  • Treatment Transfer   (1666)
    Using the treatment transfer functionality within treatment history for a compliance reminder record is transferring the treatment but it is not transferring the reminder instance
  • Breeds Filter   (1672)
    The breeds filter within the compliance reminder module is not filtering according to the species filter
  • Additional Information Flags   (1791)
    The compliance reminder module does not send SMS or email reminders to a client if the opposite restriction flag has been ticked within the clients’ additional information. No email flag restricts SMS’s & no SMS flag restricts emails
  • Template With Duplicate Name   (1793)
    Saving a new compliance reminder email template with the same name as an existing template causes the template to disappear
  • Preview Template   (1786)
    Unable to preview a compliance reminder template created by a separate user

Code Entry

  • Results Column   (2929)
    The left hand side results column for code items is not updating when values are edited within code details
  • Attach Document Reminder Required Exception   (1635)
    An exception occurs when applying the attach document flag to a code entry item with reminder required also ticked
  • Delete Assigned Attached Document   (1636)
    Deleting a code entry template that is assigned to a code entry item with the flag ‘attach document’ is causing an exception to occur
  • Reprint Label & Dispense For Whole Pack   (2656)
    Reprint label & dispense treatment item flagged with ‘sell as whole pack’ is destocking an individual quantity, rather than the whole pack quantity
  • Code Grid View Rounding   (2490)
    The code grid view panel is calculating from the rounding value, whilst code entry maintenance calculates from the rounded net value
  • Prevent Hide   (2826)
    An exception occurs when ticking the ‘prevent hide’ functionality

Debtors

  • No Statements Flag   (2388)
    Debtors clients with the flag ‘no statements’ set within client additional information are receiving separate debtors invoice data
  • Statements & Invoicing Options Null   (1704)
    A singular null invoice is generated within debtors when generating invoices
  • Publishing Debtor Template   (1774)
    Publishing a newly created debtors template is not publishing the template to all users
  • Do Not Send Any Email   (1779)
    The email from debtors’ functionality ignores the ‘do not send ANY email’ flag within the clients’ additional information tab
  • Summary Statement With Invoices   (2384)
    An exception occurs when printing a summary statement with invoices within the debtors’ module

Health Care Plan

  • Hcp Balance   (1298)
    The health care balance within HCP accounts is not matching the balance within the HCP treatments tab
  • Additional Discount Applied   (1852)
    Increasing a HCP items quantity within treatment history is incorrectly applying additional HCP discount above the allowance amount
  • Hcp Discounts In Estimates   (1856)
    Health care discounted treatment items can be added continuously from the estimates module, ignoring the allowance rule
  • Amending Vat Value   (1851)
    Amending the VAT value for a health care associated treatment item is causing the HCP discount to zero
  • Editing Hcp For Ended Plans   (1854)
    Editing a stored treatment history HCP treatment item for an ended plan is causing the stored discount to zero

Wholesale

  • Batch Download Dunlops   (1353)
    Batch download for dunlops is not increasing the stock level for specific treatment items
  • Branch Transfer Sorting   (1388)
    Sorting by column headers within the branch transfer tab is assigning stock to an incorrect adjacent code
  • Sorting For Barcodes   (1024)
    Sorting by column headers within the barcodes tab & then selecting refresh is repopulating the data in an incorrect order
  • Centaur Tote Scan   (1918)
    When scanning a tote sheet for a centaur order, the real remaining quantity is not amending to the correct quantity value
  • Tote Scan All Multiple Orders   (1693)
    Scanning multiple barcodes is incorrectly creating multiple orders, rather than the singular order that they are assigned to

Patient

  • Date Of Birth   (1945)
    The date of birth is calculating multiple options for the same date when using the ‘enter age’ functionality
  • Category & Gender   (2561)
    Amending the patient category is removing the patient’s gender. This has now been amended to retain the gender if the amended patient category includes the same species. Genders are defined by species
  • Patient Reminder Letters   (1781)
    Reminder letters processed within the reminders module are not populating within the patient reminder letters tab
  • Colour Is Not In The Database   (867)
    The prompt ‘colour is not in the database’ is showing for stored colours
  • Colour Is Not In The Database Exception   (2368)
    Selecting Yes to the prompt ‘colour is not in the database’ is causing an exception to occur for stored colours

Libraries

  • Treatment Area   (1732)
    An exception occurs when adding a new treatment area
  • Reassign Treatment Area   (1733)
    An exception occurs when attempting to delete a reassigned treatment area
  • Appointment Reasons Empty   (2788)
    Unable to add a new appointment reason when lost is empty

Hospital List

  • Site All Memo   (1693)
    An exception occurs when attempting to add a memo to a record with sites set to ‘All’
  • Export To Csv   (1753)
    Maintenance has been completed for all columns to collect the relevant data
  • Show Discharged   (2576)
    Show discharged lists all discharged patients. This has been amended to only show the selected date

Reception

  • Registration Date   (2463)
    Modifying pre-existing client records is setting the registration date to the current date
  • All Patients   (2389)
    Creating a client, modifying a patient & then cancelling the process is causing the patient grid to load all patients within the program
  • Patient Display   (2819)
    Adding a new patient is not displaying the patient immediately

Security

  • Permission Apply Expired Early Settlement Discount   (2197)
    The permission ‘apply expired early settlement discount’ has now been implemented successfully
  • Permission Accounts – Payments   (2202)
    The permission accounts – payments have now been applied against HCP payments. Therefore, if the permission is removed from the user actions folder, payments within the health care module will be disabled
  • Switch User   (2108)
    Maintenance has been completed on the switch user functionality relating to switching between restricted & full access users

Daily Cash

  • Print   (2527)
    Unable to print daily cash report
  • Selects All   (2426)
    The daily cash module selects all records upon first load before filtering results, which results in a performance issue
  • Restricted User   (1073)
    Daily cash printable documentation prints data for all sites, despite user restriction to specific site

Daily Sales

  • Outstanding Daily Debt Report   (1730)
    Values included for specific clients collected within the outstanding daily debt report are incorrect
  • Restricted User   (1074)
    Daily sales printable documentation prints data for all sites, despite user restriction to specific site
  • Initials   (1909)
    Initials data is not being collected within the daily sales module. The initials are also missing when exporting

Associated Clients

  • Split On Invoice   (1638)
    The invoice split between associated clients is not tallying equally
  • Vat Amendment   (2726)
    The VAT percentage is incorrectly amending when a treatment item is edited in either pre-invoice or history

Diary

  • Sms Scheduler   (2273)
    The SMS scheduler is not collecting the relevant data
  • Multiple Slot Appointment   (2696)
    An exception occurs when selecting the bottom cell of a multiple slot appointment

Discounts

  • Early Settlement Discount Allocation   (2119)
    Early settlement discounts processed within debtors are remaining unallocated within the accounts module
  • Client Discounts & Accounts Overpayment   (1644)
    Two users processing the client discounts whilst also applying an account overpayment is causing a system performance issue to occur

Tree

  • Accounts   (1680)
    The tree accounts option is retaining the previously selected clients accounting data
  • Defaults   (1682)
    Defaults within the tree opened blank. Defaults can now only be accessed via utilities

Stock centres

  • Stock Movement To Slave Stock Centre   (1785)
    Moving stock from one site to a separate sites slave stock centre is causing an exception to occur
  • Amending Stock Centre   (1888)
    Amending the stock centre for an item saved to treatment history is not amending the stock movement

Invoicing

  • Print Invoice Debtors & Treatment   (1675)
    An exception occurs when printing invoices from the debtors & treatment modules
  • Invoicing Options   (2563)
    The invoicing options feature experiences a system performance error whilst printing

Patient Reminders

  • Export To Csv   (2751)
    Reminder success rate export to CSV is causing an exception to occur
  • Print Labels   (2588)
    Print labels is not adhering to set filters within the reminders module & is printing for all reminder records

Pre-Invoice

  • Re-Initiate Reminders   (2068)
    Re-initiate reminders does not take effect within pre-invoice
  • Compliance Reminder   (1621)
    Saving a compliance reminder treatment to pre-invoice is causing an exception to occur

Price List

  • Print All   (1592)
    An exception occurs when printing for all stock & non stock
  • Price Per Pack   (1739)
    The price per pack column is displaying the net value, rather than the gross cost

Labs Internal

  • Exception   (2469)
    An exception occurs when processing a lab request

Login

  • Disclaimer   (1950)
    Maintenance has been completed on the wording of the login screen disclaimer

Surgeon List

  • Surgeon/Sites Drop-Down   (2330)
    The site drop-down within surgeon/sites does not amend the relevant data


2.5 :: February 2016

New Features

This release contains the following new features which will be covered in more detail in sections below:
1) Email From Debtors
2) HCP Additions
3) Centaur Order Improvements
4) Sell at Cost
5) Compliance Reminders
6) Cremation / Card Lists


Use the links below to jump to the different updates
Initial Release

New Features

  • Card List

    Card list :: A card list has been added. This new feature is accessible via day lists. Surgeons can be marked as surgeon type card. Patients can be sent to the card list via the treatment module. This list follows from the card creation date to when the card has been sent out
  • Centaur Tote Scan All

    Centaur Tote Scan All :: A new feature has been added to wholesale ordering for Centaur which allows the user to scan an entire tote order without manually entering the items first. The order is automatically created via the tote and the relevant items are received
    Centaur Improvements

  • Compliance Reminders

    Compliance Reminders :: Compliance Reminders allows the practice to keep in better contact with clients and assisting them in keeping compliant with the application of medication such as wormers and flea treatment
    Compliance Reminder Documentation

  • Cremation List

    Cremation list :: A cremation list has been added. This new feature is accessible via day lists. Surgeons can be marked as surgeon type cremation. Patients can be sent to the cremation list via the treatment module. This list follows from the date of euthanasia, remains being sent, ashes being returned, the owner being informed and the owner collection the ashes.
  • Email from Debtors

    Email from debtors :: The ability to email statements & invoices directly from the debtor’s module has now been implemented as a new feature. This allows the user to select a template for the emails main body. A window then displays including all debtors with valid email addresses. The user can select or de-select specific records. There is also an option to print letters or statements/invoices for all records without valid email addresses.
    Email From Debtors Documentation

  • Health Care Module

    Health Care Module :: A health care module has now been added to Voyager. This allows the user to add/edit/delete health care plans, manage administrative capabilities from within Voyager, use the new HCP group method to treat HCP items, set the number available for discount and keep track of the HCP balance. Please see our new features release documentation for additional details
  • Health Care Plan Accounts

    HCP Accounts added to accounts module :: All accounting relating to the health care module has now been added to the main accounts module. HCP payments, write offs, statements, return money, end plan & reverse end plan can all be processed within this new module. HCP icon displays a green background when a client with a HCP patient has been selected.
  • Sell at Cost

    Sell at cost :: A new feature ‘sell at cost’ has now been added to Voyager. This additional tick box functionality within code entry allows practices to sell items at cost value, excluding any mark ups or price deviations. To associate the sell at cost with a client, a tick box has been added to the client additional info. Once both tick functionalities have been selected, the item will sell at cost value. Please read the new feature documentation for additional information
    Sell at Cost Documentation

2.5 Initial Release

Accounts

  • Null pointer exception   (844)
    A null pointer exception that occurred when navigating to accounts via various separate modules has now been resolved
  • Monetary refund after overpayment   (792)
    An issue relating to refund values after an overpayment on account has now been resolved
  • Return money negative balance exception   (840)
    An issue relating to an exception which occurred when money was returned for an account with a negative balance has now been resolved
  • Deleting item relating to associated client exception   (1138)
    An issue relating to an exception when deleting account items shared between associated clients set in patient details has now been resolved
  • Statements exception   (1472)
    An exception when printing statements from accounts has now been resolved
  • Associated discount/credit total selection value   (869)
    An issue relating to the calculation of accounts discount value including pre-existing discount amounts against the treatment has now been resolved
  • Multiple advanced payments & accounts payment allocation grid   (1398)
    An issue relating to processing multiple advanced payments before deleting the records which subsequently left an item in the allocations grid has now been resolved
  • Return money for negative balance retaining account balance   (700)
    An issue relating to return money for negative balance leaving the account in credit has now been resolved
  • Item has been paid alert for low percentage discounted items   (1163)
    An issue relating to the alert ‘this item has been paid. Do you wish to proceed with the discount?’ not displaying when account items were discounted by a low percentage value has now been resolved
  • Selecting & de-selecting within surcharge grid   (836)
    An issue relating to selected total values zeroing when selecting and de-selecting items within the surcharge grid has now been resolved
  • Monetary values exceeding 999.99   (1502)
    An issue relating to an exception which occurred when adding a financial value into the monetary tabs exceeding 999.99 has now been resolved
  • Write off date deletion null pointer exception   (1414)
    An issue relating to the deletion of the date within the write off window causing a null pointer exception has now been resolved
  • Surcharge reversal icon   (1164)
    An issue relating to surcharge reversals displaying as discount lines within the accounts grid has now been resolved
  • Re-allocation or allocation removal before accounting period   (1233)
    An issue relating to the ability to re-allocate payments or remove payment allocation before the set accounting period has now been resolved. These actions are now restricted
  • Order of allocation not adhered   (887)
    An issue relating to the order of allocation not being adhered to has now been resolved Set value to pay will follow the order of the associated allocation assignment
  • Credit refund line item remains after item deletion   (1522)
    An issue relating to the credit refund line remaining within the accounts list when a refunded item is deleted from the grid has now been resolved
  • Monetary discount & surcharge allocation   (1720)
    An issue relating to adding a monetary discount followed by a surcharge causing allocation issues has now been resolved
  • Allocation from negative balance with discount removed   (1731)
    An issue with allocation caused by discount items being removed following a return money for a negative balance has now been resolved

Archive

  • Print exception   (1734)
    An exception which occurred when printing treatment module archive history has now been resolved

Associated Clients

  • Reception clipper exception   (1142)
    An exception which occurred when adding a patient assigned to an associated client has now been resolved
  • Equal share of invoice percentage   (1144)
    An issue relating to rounding issues for treatments added for a patient assigned to associated clients with an equal invoice share percentage has now been resolved
  • Add to clipper exception from associated client’s module   (1139)
    An exception that occurred when adding a patient to the clipper via the button located in the associated client’s module, has now been resolved
  • Treatment area access   (1141)
    An issue relating to the inability to access the treatments module via the associated client’s module has now been resolved

Charity

  • Charity net inclusive of VAT   (348)
    An issue relating to charity payments being inclusive of the VAT amount has now been resolved

Client

  • Last visited date   (1013)
    An issue relating to the client last visited date not updating upon arrival of an appointment has now been resolved
  • Do not send text tick box   (1118)
    An issue relating to the tick box ‘do not send text’ located within client additional info restricting reminder emails from being sent out has now been resolved
  • Add patient to deleted client   (1069)
    An issue relating to the ability to add a new patient to a deleted client has now been resolved

Clinical Note

  • Date field locking   (1282)
    An issue relating to the date field locking has now been resolved. The clinical note date field adheres to the accounting period

Code Entry

  • Duplicate treatment lines added   (1247)
    An issue relating to specific treatment items duplicating upon addition to the treatment draft has now been resolved
  • Overwrite price for track main site   (1014)
    An issue relating to branch site overwrite price items not adhering to the track main site overwrite price has now been resolved
  • Reminder options negative values   (1344)
    An issue relating to the reminder field within code entry allowing negative values has now been resolved
  • Price deviation   (1205)
    An issue relating to branch site net price deviation not rounding from the gross price has now been resolved
  • Assigned template deletion exception   (1284)
    An issue relating to an exception which occurred when attempting to delete a template assigned to a code entry item has now been resolved. An alert displays stating that the template is assigned & if the user would like to delete the template and subsequently remove it from the associated treatment item
  • Lock out time exceeded SQL exception   (1168)
    An exception error which occurred when editing several items continuously has now been resolved

Consent

  • Current balance merge field   (1137)
    An issue relating to the current balance merge field not displaying the relevant data has now been resolved

Counter Sales

  • Null exception   (1362)
    A null exception which occurred when opening and closing the refund window within counter sales has now been resolved

Day list

  • Repeat prescription refresh   (1001)
    An issue relating to the repeat prescription day list not automatically refreshing when new data is saved has now been resolved

Debtors

  • Insurance breakdown data   (1027)
    Maintenance has been completed for data gathering relating to insurance breakdown reports within the debtor’s module
  • Export to CSV   (798)
    An issue relating to the debtors grid exported to CSV showing the relevant period values rather than the grid data has now been resolved
  • Duplicate client records   (1007)
    An issue relating to specific data duplicating with the debtor’s grid has now been resolved
  • Print debt level   (1409)
    An issue relating to the print debt level value field within client additional info not restricting debtor’s data has now been resolved
  • Aged debtors   (1456)
    An issue relating to aged debt values for all sites has now been resolved
  • Account category   (1420)
    An issue relating to the account category field excluding rather than including the relevant account category data has now been resolved
  • Statements & Invoicing null   (1704)
    An issue relating to a null exception occurring when printing specific invoice types has now been resolved

Defaults

  • All sites default saving   (725)
    An issue relating to a singular default change with sites set to all replacing every default for the logged in site has now been resolved
  • All sites exception   (726)
    An issue relating to saving a default change for all sites causing a EJB exception has now been resolved
  • Label defaults moved   (1498)
    The following defaults have been moved to the labelling default tab ‘Print batches on labels’ from the treatment module, ‘Add patient ID to patient label’ from the reception module & ‘label commence from date’ has also been moved from the treatment module

Diary

  • Surgeon view all sites (read only)   (649)
    A null pointer exception which occurred when navigating to the surgeon view all sites (read only) tab in diary has now been resolved
  • Refresh sends user to the top   (1032)
    An issue relating to users focus within the diary module being refreshed to the top of the diary when a separate action was performed by another user has now been resolved
  • Default ‘Send SMS appointment to mobile device’   (1190)
    An issue relating to an exception occurring within appointments when default ‘Send SMS appointment to mobile device’ was turned on has now been resolved
  • Internal stable   (1335)
    An issue relating to internal stable details being removed when an appointment was cut & paste to a separate appointment slot has now been resolved
  • Day note   (1127)
    An issue relating to deleted day notes remaining in the day note diary field has now been resolved
  • In treatment display   (873)
    An issue relating to appointments being marked as in treatment despite having no active users in the treatment area for the relevant patient has now been resolved

Discounts

  • Monthly discounts via finance   (1476)
    An issue relating to any account with turnover values displaying within the monthly discounts module has now been resolved
  • Monthly discount decimal calculation   (1128)
    An issue relating to decimal rounding within the monthly discount module has now been resolved
  • Applying monthly discounts whilst processing overpayment   (1644)
    A dual user performance issue which occurred whilst applying monthly discounts and adding an overpayment via the payments module has now been resolved

Document Management

  • Attach multiple documents   (1173)
    An issue relating to multiple clicks of the attach button causing duplicate documents to appear on a patient’s history has now been resolved
  • Null exception   (1725)
    An issue relating to a null exception occurring when deleting a template with the original document still open has now been resolved

Early Settlement Discount

  • Select date   (1293)
    An issue relating to the inability to select a date from the calendar has now been resolved

General

  • Delete payment method   (1412)
    An issue relating to deleted payment methods still being applied in the payments grid has now been resolved

Health Care Plan

  • Species   (1207)
    An issue relating to health care plans requiring a species has now been resolved. All plans will be available to a non-specified species patient
  • Health care plan discount quantity   (1112)
    An issue relating to quantity of discount reflecting the treatment quantity, rather than the number allowed discount quantity has been resolved

HL7

  • HL7 result file checker   (374)
    The HL7 file checker has been replaced by the latest Voyager lab windows service to resolve issues with file locking errors

Hospital List

  • Show discharged tool tip   (1208)
    The tool top relating to the show discharged tick box has now been removed.
  • Right click receipt   (1348)
    A cosmetic issue relating to the payments right click option being labelled as receipts has now been rectified
  • All sites hospital memo exception   (1693)
    An issue relating to an exception occurring when adding a hospital memo with sites set to all has now been resolved

Internal Messaging

  • Multiple recipients display   (545)
    An issue relating to a display issue when sending an internal message to multiple recipients has now been resolved
  • Mark as read   (1090)
    An issue relating to newly received internal messages automatically being marked as read upon first navigation to the module has now been resolved

Invoicing

  • Create monthly invoices pre invoice exception   (1192)
    An exception which occurred when invoicing pre invoice items from the create monthly invoices module has now been resolved
  • Exception in debtors & treatment modules   (1675)
    An exception which occurred when printing invoices from the debtor’s module & treatment area has now been resolved

Labs External

  • General lab print exception   (1291)
    An issue relating to an exception which occurred when printing from the general lab module has now been resolved
  • General lab navigation system performance   (914)
    An issue relating to navigating from the general lab module to various other modules causing system performance issues has now been resolved
  • External lab results colouring   (1250)
    An issue relating to external lab results not displaying in their relevant blue and red colouring has now been resolved

Labs Internal

  • Export to excel   (1352)
    An issue relating to export to excel via the analyser has now been resolved

Libraries

  • Treatment areas exception   (1733)
    An exception which occurred whilst removing treatment areas from libraries has now been resolved
  • Adding treatment area   (1732)
    An exception which occurred when adding new treatment areas has now been resolved

Login

  • Jupiter Systems   (1191)
    Jupiter Systems branding has been replaced by Vet Space

Patient

  • Registering first opinion   (480)
    An issue relating to registering a first opinion without selecting a vet not displaying prompt to select one has now been resolved
  • Amend patient category   (1483)
    An issue relating to amending the patient category removing the associated gender has now been resolved

Patient Reminders

  • Reminders active for Euthanised patients   (1629)
    An issue relating to reminders remaining active for Euthanised patients has now been resolved

Payment Allocation

  • Automatic allocation of overpayments   (1169)
    An issue relating to unallocated overpayments automatically allocating after separate payments are manually allocated has now been resolved
  • Return money database flag   (1257)
    An issue relating to return money with associated overpayments causing database exceptions has now been resolved
  • Aged debt allocation   (1104)
    An issue relating to specific client accounts with aged debt causing allocation issues has now been resolved
  • Credit allocation   (1086)
    An issue relating to payment allocation not displaying within the payments allocation grid when crediting items back to stock has now been resolved
  • Opening balance   (1087)
    An issue relating to payment allocation regarding opening balances has now been resolved
  • Bounce cheque & return money   (1254)
    An issue relating to bounce cheque & return monetary values requiring manual allocation rather than automatic allocation has now been resolved
  • Show allocated invoices   (1162)
    An issue relating to un-allocating items via the show allocated invoices window not populating the payments allocation grid has now been resolved
  • Partial credit & discount allocation   (1150)
    An issue relating to processing partial credits & discounts whilst re-allocating manually causing items to become unallocated has now been resolved
  • Multiple quantity credit allocation   (1149)
    An issue relating to crediting an item with multiple quantities causing allocation to become unallocated has now been resolved

Performance

  • Advanced search error   (719)
    An issue relating to running an advanced search with a high amount of associated return records causing an error has now been resolved

Pre-Invoice

  • Overwrite rule   (1227)
    An issue relating to the overwrite rule not applying within pre invoice has now been resolved

Prescription

  • Repeat for today exception   (1371)
    An issue relating to an exception occurring when using repeat for today on a history prescription item has now been resolved

Price List

  • Print all exception   (1592)
    An issue relating to printing the price list for all codes causing an exception to occur has now been resolved
  • Save table to CSV   (1436)
    An exception which occurred when saving the price list to CSV has now been resolved

Reception

  • Introduced by null   (1253)
    An issue relating to the introduced by field populating with a null value for newly created clients has now been resolved
  • Text free town display   (982)
    An issue relating to newly added text free towns not automatically displaying in the client grid has now been resolved

Refund

  • Multiple credit error   (1151)
    An issue relating to crediting multiple quantities of an item with a value of £50 causing an exception error has now been resolved

Reporting

  • SMS report wizard   (1260)
    An issue relating to SMS’s ignoring the exclude euthanasia tick box within report wizard has now been resolved
  • Statement25 overlapping   (1070)
    An issue relating to date fields within the report template Statement25 overlapping has now been resolved
  • Average transaction report exception   (1594)
    An exception which occurred when generating the average transaction report has now been resolved
  • Report wizard treatment code filter   (729)
    An issue relating to an exception error occurring within report wizard without a valid treatment code filter has now been resolved
  • D.O.B medical reports   (778)
    A request to add a date of birth field to the patient history medical report has now been completed

Security

  • Permissions – edit appointments   (598)
    The alert relating to the permission removal of edit appointments has now been amended

SMS Texting

  • SMS exception under utilities   (1307)
    An exception which occurred when using the SMS texting under the utilities menu has now been resolved

Stock Centres

  • Slave stock centre   (1068)
    An issue relating to slave stock centres not being considered when crediting an item back to stock has now been resolved

Treatment Area

  • Tax truncation   (1133)
    An issue relating to specific tax codes causing truncation has now been resolved
  • Print insurance clinical notes   (1052)
    An issue relating to printing insurance documents excluding clinical note records has now been resolved
  • Out of date batch navigation   (496)
    An issue relating to out of date batch navigation continuing with the adding process when selecting no has now been resolved
  • Sell as whole pack with overwrite gross calculation   (1019)
    An issue relating to gross calculation for items with sell as whole pack & an associated overwrite price has now been resolved
  • Overwrite rule within pre invoice   (1285)
    An issue relating to the overwrite rule being overwritten when amending the VAT code within pre invoice has now been resolved
  • Overwrite rule within history   (656)
    An issue relating to the overwrite rule being overwritten when editing an item within the history has now been resolved
  • Client discount category rounding   (1500)
    A rounding issue relating to client category associated discounts set within code entry and client additional info has now been resolved
  • Treatment associated discount   (1490)
    An issue relating to discounts allocated to treatments within the draft and history screens not re-calculating with treatment quantity adjustments has now been resolved
  • Overwrite with zero rated VAT   (879)
    An issue relating to overwrite items with zero rated VAT losing set values upon edit has now been resolved
  • Site specified VAT for manual treatments   (1632)
    An issue relating to adjusted VAT values amending back to the site specified VAT value upon edit of item has now been resolved
  • Repeat for today on historical items   (921)
    An exception which occurred when selecting repeat for today on a history item added before the set accounting period has now been resolved
  • Add to existing invoice discount null   (1423)
    An issue within the database which related to discounts added to existing invoices causes a treatment parent discount ID of null has now been resolved
  • Minimum charge VAT amended   (717)
    An issue relating to VAT amendments for minimum charge items causing the net to match the gross value has now been resolved
  • Inconsistent rounding for value £213.81   (1640)
    An inconsistent rounding issue when editing an item with a gross value of £213.81 has now been resolved

Tree

  • Retention of accounts data   (1680)
    An issue relating to navigation via the tree accounts module between separate clients retaining data of the previously selected client has now been resolved
  • Defaults   (1682)
    Defaults module option has been removed from the tree

Weight

  • Backdated weight   (1131)
    An issue relating to backdated weight replacing current weight on the bottom summary panel for relevant patient information has now been resolved

Wholesale

  • Price update with additional information   (1215)
    Maintenance has been completed regarding price update files with additional info included
  • Stock adjustment save table to CSV   (1379)
    Maintenance has been completed on the stock adjustment save table to CSV functionality. The icon column has been removed
  • Barcode deletion exception   (823)
    An exception which occurred upon deletion for active barcode items has now been resolved
  • Admin exception   (1391)
    An exception which occurred within the wholesale admin when amending supplier values has now been resolved
  • Manual supplier   (1623)
    An error which occurred when amending orders for manual suppliers has now been resolved
  • Centaur tote scan with additional quantities   (1064)
    Ani issue relating to manually created tote scan received orders with additional quantities of items not setting the appointment to received has now been resolved


2.4 :: August 2015

Use the links below to jump to the different updates
Initial Release

New Features

  • Accounts

    Change invoice date :: A new security permission has been added to user roles to allow users to amend a saved invoice via Accounts. This permission is restricted by the Accounting Period. This functionality can be accessed by the right click in accounts once assigned. Future dates can only be assigned if the default ‘allow future treatments’ has been ticked. A separate security permission is required for each accounting option, including crediting, discounts & payments
  • Accounts

    Credit or return item stock centre selection :: When the user is returning stock items from the accounts screen, the return stock confirmation allows the user to select the stock centre to return the item(s) to Requires Default: Display Stock Centre Option (Misc 1)
  • Code Entry

    Cost Type - Net, Net-Net, Net-Net-Net :: The ability to select Cost Type for the Stock item to be marked up on has now been implemented
  • Health Care Plan

    New health care plan functionality added to Voyager :: The ability to join patients to HCP’s, treat patients with HCP items, take payments & end plans for patients has now been added to Voyager. Administrative functionalities are processed through Vetspace
  • Health Care Plan

    Health care plan treatment groups added to Voyager code entry :: The ability to assign HCP groups to treatment items in Voyager’s code entry has now been implemented. The HCP groups are created in Vetspace
  • Labs External

    Antech Zoasis - comment field :: A comment field for Antech Zoasis results has been implemented
  • Labs External

    Antech Zoasis – Comment field character length :: The recently implemented comment field has had its character acceptance length increased to 4000 characters
  • Labs Internal

    MiLab - Create Lab Request to MiLab Equipment :: The functionality for the Lab Service to send Lab Requests to the MiLab Equipment has now been implemented. This increases usability for the user
  • Labs Internal

    MiLab - Collect Lab Request from MiLab Equipment :: The Lab Service polls a directory to collect the relevant lab files & populates the patient’s history with the required file. The file is uploaded to the server
  • Payment Allocation

    Manual payment allocation default :: A default – Manual Payment Allocation Only has been implemented. Only allows manual allocation if treatment line items are ticked in accounts payment screen
  • Price List

    Whole pack price :: A column has been added to the price list to include the whole pack price
  • Reporting

    New report – No site filter for Patient Category Summary :: A new report ‘Sales by Surgeon for Patient Categories – Summary’ has been added. This provides a total for all sites, without a site filter.
  • Reporting

    New report – No site filter for Patient Category Detailed :: A new report ‘Sales by Surgeon for Patient Categories – Detailed’ has been added. This provides a total for all sites, without a site filter.
  • Wholesale

    Centaur out of stock items :: A new feature has been added to wholesale for Centaur. The system shall now check Centaur stock levels when an order is placed, providing feedback if an item is out of stock
  • Wholesale

    Centaur FTP price update file :: The Centaur FTP path has been implemented into Voyager. When the user selects Centaur to run a price update, Voyager checks the FTP link & downloads the latest price file automatically
2.4 Initial Release

Accounts

  • Write-off value fields when tabbing   (492)
    An issue relating to the gross field decreasing by the VAT value when tabbing through the write-off window has now been resolved
  • Refund payment re-allocation issue   (601)
    An issue relating to allocation losing focus when re-allocating after refunding a payment has now been resolved
  • Allocation issue for payments after a returned payment   (627)
    An issue relating to allocation losing focus when a payment is processed after a returned payment, has now been resolved
  • Vat zeroes after values are amended   (491)
    An issue relating to VAT values zeroing when gross or net figures were amended has now been resolved
  • User sites restriction   (635)
    An issue relating to restricted user sites not applying to the accounts module has now been resolved
  • Deleting payment for partial refund exception   (646)
    An error that occurred when deleting a payment for a partial refund has now been resolved
  • Multiple surcharge application once re-allocate payments has been processed   (641)
    An issue relating to re-allocate payments allowing a surcharge to be reversed multiple times has now been resolved
  • Treatment item with future time   (428)
    An issue relating to the inability to credit a treatment item added with a future time has now been resolved
  • Change invoice date for discounts   (399)
    An issue relating to the inability to amend the invoice date for discounts has now been resolved
  • Apply reversal write-off account category issue   (405)
    When applying a write-off reversal in the accounts screen, the write-off account category was remaining in the client additional info. This issue has now been resolved
  • Assign allocation to client/patient discount category   (233)
    An issue relating to client/patient discount categories disregarding accounts payment allocation has now been resolved
  • Return money for negative balance   (231)
    An issue relating to previously returned money for negative balances still assigning the original payment to new treatments has now been resolved
  • Sales by surgeon report export to CSV values   (403)
    An issue relating to values differing between PDF & CSV has now been resolved

Batch Traceability

  • Downloaded batch numbers display issue   (285)
    An issue relating to downloaded batch numbers not displaying within wholesale has now been resolved

Cashing Up

  • Cash book sorting   (363)
    The cash book now sorts by ‘to date’

Code Entry

  • Code entry item selection   (614)
    An issue relating to an exception occurring within the code entry grid has now been resolved
  • Treatment code scroll length   (388)
    An issue relating to the treatment code details scroll length being too short has now been resolved
  • Product alert   (389)
    An issue relating to product alerts not clearing has now been resolved
  • Code grid view 0 VAT display issue   (332)
    An issue relating to all code entry treatments showing as 0% VAT in code grid view has now been resolved
  • Deleted codes retaining associated barcodes   (289)
    An issue relating to deleted archived items retaining an active barcode has now been resolved. If the user deleted a code, followed by adding a new code & assigning the same barcode reference, when treating with the new item, the program encountered an error. This has been rectified
  • Deleting pre-invoice items stock issue   (377)
    An issue relating to destocking items when in a pre-invoice is deleted has now been rectified
  • Net-net & net-net-net maintenance   (460)
    An issue relating to supplier discounts not applying to net-net or net-net-net items has now been resolved

Composite

  • Composite order in history   (619)
    An issue relating to inherited child items amending the composite view order within the treatment screen & code entry has now been resolved
  • Composite discount totals exclusion alert   (214)
    The following alert has been added to the composite window – “Percentage discounts are not included in totals”
  • Removing destock only items from history exception error   (346)
    An error that occurred when removing destock only items from a composite saved to a patients history has now been resolved

Database Change

  • Rounding   (282)
    Maintenance has been completed within the database regarding the rounding of values

Day list

  • Duplicate client lines when adding ambulance driver memo   (555)
    An issue relating to the duplication of client lines within the hospital day list when adding an ambulance driver memo has now been resolved
  • Client category display issue   (103)
    An issue relating to assigned client categories within reception module (additional info tab) not showing correctly within day lists has now been resolved
  • Specialist surgeon with timeslots appointment display issue   (284)
    An issue relating to appointments not displaying correctly when sending an appointment from surgeon type surgeon to a specialist surgeon with timeslots assigned has now been resolved

Daylist

  • Sort by waiting time   (556)
    An issue relating to sorting by waiting time within the waiting list has now been resolved
  • User sites restriction   (444)
    Maintenance has been completed on user site restrictions within the Daylist Modules

Debtors

  • Aged debtors   (395)
    An issue relating to aged debt calculations within the debtors module not tallying correctly has now been resolved
  • Aged Debtors   (394)
    An issue relating to aged debtors values between 30,60 & 90 days has now been resolved
  • Negative values   (339)
    An issue relating to negative values displaying in debtors current/30/60/90 day columns has now been resolved
  • Chase up letters populating communications tab   (325)
    An issue relating to debtors chase up letters not populating the clients communications tab has now been rectified
  • Blank debtors invoice   (297)
    An issue relating to blank debtors invoices being generated when the statement option remained as ‘no statement’ has now been resolved

Defaults

  • Auto document pickup   (608)
    An issue relating to the ‘External Application Document Folder Path’ within defaults not picking up the relevant documents & transferring them to the patients history has now been resolved
  • Prescribed by/Dispensed by defaults to user’s surgeon   (324)
    Maintenance has been completed on the default ‘prescribed by/dispensed by defaults to user’s surgeon

Diary

  • Day note exception   (611)
    An issue relating to exceptions being generated when adding a day note for the diary has now been resolved
  • Date selection   (538)
    An issue relating to date selection within the diary for appointments has now been resolved
  • Clipper active for unavailable slot   (569)
    An issue relating to the clipper being active when right clicking an unavailable diary slot has now been resolved
  • User sites restriction   (604)
    Maintenance has been completed on user site restrictions within the Diary Module
  • SMS reminder all sites   (391)
    An issue relating to SMS scheduler encountering issues when site set to All has now been resolved
  • Specialist surgeon week view   (369)
    An issue relating to specialist surgeon columns/appointments not displaying within week view has now been resolved
  • Day note focus   (347)
    An issue regarding day note focus becoming lost when diary refreshes has now been resolved
  • Appointment reasons with associated duration values   (312)
    An issue relating to incorrect duration values being applied to appointment reasons has now been resolved. The duration assigned in libraries now reflects the duration when an appointment is made with the selected reason
  • Running Voyager & Vetspace simultaneously   (246)
    An issue relating to the diary appointment slots displaying incorrectly when Voyager & Vetspace are run simultaneously has now been resolved

Document Management

  • Merge fields CV-Date & Start Date   (442)
    Maintenance has been completed on the merge fields CV-Date & Start Date within document management

Early Settlement Discount

  • Unable to commit ESD   (333)
    An issue relating to the inability to commit early settlement discounts to client accounts has now been resolved

Email

  • Sending emails to users with Gmail or Yahoo accounts   (168)
    An issue relating to the inability to send emails to Gmail & Yahoo email accounts has now been resolved

Health Care Plan

  • Join HCP screen resolution 1024×768   (639)
    An issue relating to the inability to join a patient to a health care plan when the screen resolution is set to 1024×768 has now been resolved
  • Health care plan associated discount application when quantity is adjusted in draft   (490)
    An issue relating to the associated health care plan discount quantity not adjusting accordingly with the treatment item quantity has now been resolved
  • Patients added to multiple plans   (465)
    Patients can now only be added to a singular health care plan. The patients plan must be ended before it can be added to a separate plan

Internal

  • Disabled users showing in Internal Messaging   (610)
    An issue relating to disabled users showing in the send to list within internal messaging has now been resolved

Labs External

  • Idexx Interlink with windows server 2012   (431)
    An issue relating to Idexx Interlink not working with windows server 2012 has now been resolved

Labs Internal

  • Species & breed Idexx display issue   (200)
    An issue relating to species & breeds not showing correctly on IVLS when receiving details from Idexx Interlink has now been resolved

Login

  • Exception   (336)
    An issue relating to user preferences producing an error on login has been resolved

Messaging

  • Switch off polling   (342)
    An issue relating to the inability to switch off messaging polling has now been resolved

Patient Recalls

  • Send reminder emails   (274)
    An issue relating to send reminder emails not functioning correctly has now been resolved

Payment Allocation

  • Re-allocating after multiple refunds   (500)
    An issue relating to selecting re-allocation after processing multiple refunds causing allocation issues within the accounts area has now been resolved
  • Refund a client in credit   (430)
    An issue relating to allocation when refunding a client in credit has now been resolved
  • Partial credit deletion for paid item   (412)
    An issue relating to payment allocation when deleting a partial credit for a paid item has now been resolved
  • Aged debt unallocated returned payments   (315)
    An issue relating to aged debt values not reflecting client accounts when unallocated returned payments were present, has now been resolved
  • Manual allocation against invoices with multiple items   (133)
    An issue relating to manual allocation defaulting to the top invoice item, rather than the selected item, has now been resolved

Payments

  • Payments performance speed   (402)
    An issue relating to the performance speed when processing payments has now been resolved. Maintenance has now been completed

Pre-invoice

  • Deleting history items from pre-invoice screen   (337)
    An issue where the user could delete history items from the pre-invoice screen, without the required permissions, has now been resolved.

Price List

  • Column description change   (590)
    Price per pack has been renamed whole pack price to include gross value. Previously showed net only

Printing

  • Till communication   (440)
    An issue relating to the till command not triggering via Voyager has now been resolved
  • Company address town field   (593)
    An issue relating to the company address town field missing from patient labels has now been resolved

Receipts

  • Receipt wrapping   (364)
    An issue relating to receipts not wrapping when a high character treatment has been added has now been resolved
  • Incorrect values shown in payment receipts   (220)
    An issue relating to multiple payments showing incorrect values within payment receipts has now been resolved

Reception

  • Disallow online bookings   (275)
    Maintenance has been completed on the ‘disallow online bookings’ tick box within client additional info. The tick focus remains after modification
  • Free text town address merge   (459)
    An issue regarding new free text towns overwriting separate client addresses with matching house number/address line has been resolved
  • Incorrect animal locations   (423)
    An issue relating to a pop up window stating that incorrect animal locations exist when modifying client additional info has now been resolved
  • Error adding client with matching address line   (358)
    An error message that occurred when adding a client with the same first address line as another client in the system has now been resolved
  • Client site matching practice site invalidating license   (561)
    An issue regarding a client site that matches the practice site causing the Voyager license to become invalid has now been resolved
  • First name display issue   (525)
    An issue relating to the first name title being merged into a singular line of text has now been resolved

Refund

  • Refund treatments with associated discounts   (370)
    An issue relating to refunding account items with associated discounts has now been resolved. Both the treatment quantity & discount quantity are considered during the refund process

Reporting

  • Consultation net sales statistics report   (367)
    An issue relating to the consultation net sales statistics report not adhering to the dates selected has now been resolved
  • Payments allocated to treatment at another site detailed CSV export   (362)
    An error that occurred when exporting ‘payments allocated to treatments at another site’ report to CSV has now been resolved
  • Accounts allocation checker report CSV export   (361)
    An error that occurred when exporting ‘accounts allocation checker’ report to CSV has now been resolved
  • Treatment stock details report error   (338)
    An error that occurred when generating the report ‘treatment stock details’ has now been resolved
  • Euthanised patients report data   (326)
    An issue relating to the report ‘euthanised patients’ not showing the correct data has now been resolved
  • Income fees, drugs & others by treatment type report   (304)
    An issue relating to discount line items showing as treatments within the report ‘income fees, drugs & others by treatment type’ has now been resolved

Security

  • Batch edit roles   (434)
    An issue relating to users having the ability to edit batch numbers, despite the batch edit roles being removed from their user permissions, has now been resolved

Stock Centres

  • Return items to stock, slave centre consideration   (536)
    An issue relating to returning stock where the returned item did not consider the slave stock centre has now been resolved

Stock Control

  • Abandoned order items remain within pending values   (306)
    An issue relating to abandoned wholesale order items remaining within the pending quantity value has now been addressed and resolved
  • Zeroing stock when selecting X button   (607)
    An issue relating to selecting the X icon to close the stock zero message, still actively zeroing stock, has now been resolved

Treatment Area

  • Area column display issue   (435)
    Within the treatment area, an issue regarding the area column information not displaying the entirety of the information has now been resolved
  • Repeat for today prescription item in history   (345)
    An issue relating to prescription documents not generating when repeat for today is actioned on a prescription item in a patients history has now been resolved
  • Repeat for today surgeon name population   (327)
    An issue relating to the surgeons name not re-populating when an item is selected to repeat for today has now been resolved
  • Overwrite price & minimum charge item editing process   (294)
    When editing an item that has an overwrite value of 0 applied & a minimum charge assigned, the value was incorrectly adjusting. This issue has now been resolved
  • Overwrite price item editing process   (295)
    When editing an item with an associated overwrite value, when tabbing through the edit window, the value amended. This issue has now been resolved
  • Minimum charge tabbing focus value amendment   (242)
    An issue relating to totals amending when tabbing through the value fields in the edit treatment window for a minimum charge item has now been resolved
  • Locally edited documents   (184)
    An issue relating to locally edited documents not displaying correctly for other users has now been resolved
  • Double click for edit panel   (523)
    An issue relating the edit panel not displaying after a double click within the treatment area has now been resolved
  • Minimum charge item with a quantity decimal value less than 1   (539)
    An issue relating to the minimum charge being amended when the quantity is adjusted to a decimal value less than 1 has now been resolved
  • Quantity per pack behaviour when edited   (527)
    An issue relating to quantity per pack functioning incorrectly when edited has now been resolved
  • Manual treatment error for users without edit treatment permission   (546)
    An issue relating to users with edit treatment permission removed from their actions being unable to add a manual treatment has now been resolved
  • Treatment attached document   (554)
    An issue relating to treatment documents not generating when processing the associated treatment item has now been resolved
  • Draft items & consolidation date   (583)
    An issue regarding draft items ignoring the accounting period & saving to history has now been resolved
  • Deletion of clinical notes before consolidation date   (620)
    An issue relating to the ability to delete clinical notes before the accounting period date has now been resolved
  • Overwrite price gross value amendment   (626)
    An issue regarding the ability to amend the overwrite price gross value has now been resolved
  • Charity no VAT ignored for overwrite price treatment editing process   (547)
    An issue relating to the charity no vat tick functionality being overwritten for edited overwrite price items has now been resolved. The issue related to VAT being added when an overwrite price item was edited
  • Deletion of documents outside of the consolidation date   (596)
    An issue regarding the ability to delete documents before the accounting period has now been resolved
  • Before consolidation date exception error   (581)
    An issue relating to an exception error that was generated when trying to save a treatment before the accounting period has now been resolved
  • Edit items before the consolidation date   (585)
    An issue relating to the ability to edit treatments before the accounting period date has now been resolved
  • Add treatments via Barcode error   (589)
    An error which occurred when adding items via the barcode functionality has now been resolved
  • Reprinting labels incorrect patient details   (445)
    An issue relating to incorrect patient details being printed via the reprint label functionality has now been resolved
  • Treatment item date   (591)
    An issue relating to the inability to edit the treatment item date within the edit treatment window has now been resolved
  • Exception error when deleting insurance items   (595)
    An exception that occurred when deleting insurance items before the consolidation date has now been resolved
  • Discounts amount & percentage application   (622)
    An issue relating to discount amounts causing discount percentages to become positive values has now been resolved
  • VetXML insurance right click option   (594)
    An issue relating to VetXML insurance right click functionality being active for all records including those without insurance has now been resolved

Treatment Label

  • HTML labelling client information   (478)
    An issue relating to HTML labelling not collecting specific client data has now been resolved
  • Net cost & dispensing fee fields   (443)
    An issue relating to editing treatment labels causing net cost & dispensing fee value fields not to display has now been resolved
  • HTML data missing   (343)
    An issue where the HTML labelling was not collecting certain data has now been resolved
  • Reprint & dispense right click option   (322)
    An issue relating to the right click function within the treatment area to reprint & dispense a previous label has now been resolved. An error occurred when the user tried to process this action
  • ‘s added to dispensing note field   (298)
    A plural exception has been added to treatment label defaults to resolve this issue

Weight

  • Exception error for restricted permissions user   (600)
    An exception error that occurred when adding a new patient weight with a restricted permissions user has now been resolved. It correctly shows ‘You do not have user-permission to add weight record to animal’ without exception

Wholesale

  • Order maintenance   (510)
    Maintenance has been completed within wholesale regarding the ordering process
  • Stock & batch adjustment stock report – All stock centres   (432)
    The all stock centres drop down option has been removed. Reports are processed per stock centre
  • Price change exception   (609)
    An error that occurred when running the price change report within wholesale has now been resolved
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