Practice Support

Practice Management Systems and support to help you reduce administration, treat more patients and improve your profitability.

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  • Maintaining a Veterinary IT function is a significant expense for any Practice. With Vet Space as your virtual IT partner you can remove onsite overhead and still have access to market-leading help and expertise. This clever virtual IT solution is helping Veterinary organisations bridge the capability gap and meet their business objectives within a defined budget.

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  • A single point of contact for any IT eventuality is often an important consideration when choosing a supplier. As your dedicated IT partner Vet Space can support all of your Practice IT requirements. We can design, supply, install and maintain your hardware, networking, security and backup solutions. Support packages are designed to suit your business budgeting and range from a continuous fully-managed solution to an issue-by-issue pay-as-you-go callout service.

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  • Clients tell us that they welcome the relationship and continuity provided by their individual “Regional Practice Advisory Managers”. We value the feedback our account managers receive and the opportunity it provides to work in partnership with the individual members of a Practice team. This personalised approach combined with our client contact database ensures we have a holistic view of every interaction with a Practice.

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    Animal healthcare does not respect office hours and neither do we, as a customer you can trust Vet Space to help seven days a week. Our dedicated support service has a proven track record in providing excellent customer support to more than 1000 Practices for the last two decades. With the assistance of our fault resolution database and remote diagnostics tools, our experienced support staff achieve industry leading first time fix.

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    Not surprisingly most busy Veterinary Practices prefer seeing customers to seeing IT engineers, so that’s why our solutions are designed for remote installation and maintenance. This light-touch approach reduces Practice downtime and the associated loss of income. Where hardware or software issues cannot be resolved remotely our onsite support engineer visits will be scheduled to suit you.

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